Terms & Conditions

Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User") and Humanity Tax ("Company", "we", "us", or "our"). We reserve the right to update these Terms at any time. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

Eligibility

To use Humanity Tax, you must:

• Be at least 18 years of age
• Be a US citizen, resident alien, or non-resident alien with a US federal or state tax filing obligation
• Have a valid Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN) issued by the IRS
• Have the legal capacity to enter into a binding agreement

By using the Service, you represent and warrant that you meet all of the above eligibility requirements.

Account Registration & Security

To access most features of Humanity Tax, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password and account credentials strictly confidential
• Notify us immediately at support@humanitytax.com of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used fraudulently.

Description of Services

Humanity Tax provides the following services (subject to your subscription plan):

• Preparation and IRS-authorized e-filing of federal returns (1040, 1040-SR, 1040-NR) and state returns
• Auto-import of W-2, 1099, and other tax documents from employers and financial institutions
• Tax calculation and optimization (standard vs. itemized deductions)
• AI-powered deduction and credit optimization
• Secure document vault for storing tax-related documents
• Real-time IRS refund status tracking
• Access to licensed CPA support (paid plans)
• Amended return (1040-X) filing and assistance with IRS notices

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where possible.

Not Tax or Legal Advice

While we strive for accuracy, US tax laws are subject to frequent change. You are solely responsible for:

• Verifying the accuracy of all information entered into the app
• Ensuring the correctness of your final tax return before submission
• Complying with all applicable IRS and state tax laws and filing deadlines
• Any tax liability, penalties, or interest assessed by the IRS or state agencies arising from errors in your return

We strongly recommend consulting a licensed CPA or Enrolled Agent (EA) for complex tax situations.

Your Obligations

As a User of Humanity Tax, you agree to:

• Provide only truthful and accurate financial and personal information
• Not misrepresent income, deductions, or any other information in your tax return
• Use the Service only for lawful purposes and in accordance with these Terms
• Not share your account credentials with any third party
• Not attempt to reverse-engineer, hack, or disrupt the Service or its servers
• Not use the Service to file returns on behalf of another person without their explicit written consent
• Promptly inform us of any errors discovered in a filed return

Subscriptions & Payments

Free Plan: Available at no charge. Includes basic federal 1040 filing for W-2 employees with straightforward returns.

Paid Plans: Billed annually. By subscribing, you authorize us to charge your chosen payment method on a recurring annual basis until you cancel.

• All prices are in US Dollars (USD) and are inclusive of applicable sales tax where required
• Prices may change with 30 days' advance notice to subscribers
• Payment is processed securely via our payment partners; we do not store card details
• Your subscription auto-renews unless cancelled at least 24 hours before the renewal date
• In-app purchases made through the Apple App Store or Google Play are subject to the respective platform's billing terms

Refund Policy

We offer the following refund policy for paid subscriptions:

• 7-day money-back guarantee: If you are not satisfied with a paid plan, you may request a full refund within 7 days of purchase, provided you have not successfully filed a return using the plan.
• No refund after filing: Once a return has been e-filed with the IRS or a state agency using your paid plan, no refund will be issued.
• App Store / Play Store purchases: Refunds for purchases made through Apple or Google are subject to their respective refund policies. Contact the respective platform directly.

To request a refund, email billing@humanitytax.com with your order ID and reason. Eligible refunds are processed within 5–7 business days.

Intellectual Property

All content in the Humanity Tax app and website — including but not limited to the logo, design, text, graphics, software, and algorithms — is the exclusive intellectual property of Humanity Tax and is protected under applicable US and international copyright, trademark, and patent laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your personal tax-filing purposes. You may not:

• Copy, modify, or distribute any part of the Service
• Use our trademarks or branding without prior written consent
• Create derivative works based on our Service or content

Prohibited Uses

You agree not to use Humanity Tax to:

• File false, fraudulent, or misleading tax returns
• Engage in tax evasion or any other illegal financial activity
• Upload malicious code, viruses, or harmful content
• Scrape, crawl, or systematically extract data from the Service
• Impersonate any person, including other users or Humanity Tax staff
• Violate any applicable local, national, or international law or regulation
• Resell or commercially exploit the Service without our written permission

Violation of these prohibitions may result in immediate account termination and, where applicable, reporting to law enforcement authorities.

Limitation of Liability

To the maximum extent permitted by applicable law:

• Humanity Tax is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• We do not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.
• Our total cumulative liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

This limitation of liability applies regardless of the form of the action (contract, tort, negligence, or otherwise), even if we have been advised of the possibility of such damages.

Termination

By You: You may delete your account at any time through the app (Settings → Account → Delete Account) or by emailing support@humanitytax.com. Active subscriptions should be cancelled separately to avoid future charges.

By Us: We may suspend or terminate your account immediately, without prior notice, if you:

• Breach these Terms
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees
• Cause harm to other users or the integrity of the Service

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution: Any dispute arising from these Terms or your use of the Service shall be resolved as follows:

1. Informal Resolution: Contact us at legal@humanitytax.com. We will attempt to resolve the dispute informally within 30 days.
2. Arbitration: If informal resolution fails, disputes shall be referred to binding arbitration under the rules of the American Arbitration Association (AAA), before a single arbitrator in [Your City], [State].
3. Jurisdiction: The federal and state courts located in [Your City], [State] shall have exclusive jurisdiction over any matter not subject to arbitration.

Contact Us

If you have any questions about these Terms, please contact us: